ERP software for service-oriented companies
Successful customer loyalty plays a crucial role in the economic success of companies. In order to achieve this goal, professional ERP software is essential for service-oriented companies. Microsoft Dynamics 365 offers these companies the opportunity to efficiently record all customer-relevant information along the entire process chain and avoid multiple data entry. This means that the service technician has access to all of the customer data that is important to him. With the help of the mobile solution Mobile NAV, the service process in your company can be further optimized by seamlessly integrating the ERP software for service-oriented companies into the workflow.
Advantages with our ERP software for service-oriented companies
AutomatedContract management
With the integrated industry solutions based on Microsoft Dynamics 365, you can record and manage all maintenance, servicing and service contracts easily and efficiently. Periodic invoicing as well as the planning of recurring maintenance operations can be triggered automatically.
Optimal service for the customer
Extensive customer and property data, integrated contract management, efficient ticket handling with clear resource planning and extended warehouse functions (such as technicians/service vehicles/warehouse) support you in your day-to-day business. This allows you to act more efficiently and increase the satisfaction of your customers
Optimized deployment planning and service processing
Integrated planning tools allow you to plan service technician deployments in a simple, customer- and contract-oriented manner. Mobile access to customer data, order and warehouse systems increases efficiency in service processing, while mobile service recording further accelerates your operational and invoicing processes.
Mobile NAV – Mobile data collection – online and offline
With MobileNAV you optimize your mobile Dynamics 365 solution and enable your service employees to have all relevant information from Microsoft Dynamics 365 available anywhere and at any time (online or offline) and to record their services directly. Thanks to pre-configured solutions and easy configurability, your processes can be easily mapped.
Optimally integrated – central functions for service-oriented companies
Benefit now from the security that Microsoft Dynamics 365 offers you as an internationally proven standard solution, coupled with the flexibility of an individual solution from Logico Solutions specifically for your industry!
Complete solution for service-oriented companies
Logico Solution's ERP industry solution meets the specific requirements of service-oriented companies and is tailored to the needs of these companies.
Graphical service planning
The planning and coordination of employee assignments and orders is simplified by graphical duty scheduling. The individual resources and availability of the employees can be optimally taken into account.
Optimized service processing
Through optimized service processing, processes are made more intelligent and faster, which increases efficiency and customer loyalty. Service calls can be planned quickly and easily, detailed offers can be created and invoices and credit notes can be created professionally.
Mobile reporting
Thanks to mobile reporting, your employees can record their working hours and expenses from anywhere and at any time. This makes billing faster and more accurate and allows you to keep track of your projects and costs at all times.
Integrated document management
Document management is a central component of the ERP industry solution for service-oriented companies and is optimally integrated into Microsoft Dynamics 365 Business Central.
Integrated invoicing with financial solution
A core feature of our solution is integrated invoicing. Here, all relevant data from the company's various departments is automatically brought together and managed in a central database. On this basis, invoices can be created quickly and easily and payments can be monitored.
Our references
ERP industry solution for service-oriented companies – discover the latest developments
Why Logico Solutions?
Logico Solutions AG is a leading Swiss company for consulting, conception and implementation of Microsoft Dynamics 365 Business Central industry solutions, Microsoft Dynamics NAV in the cloud and mobile solutions.
Specialized industry solution
All requirements covered in the standard
Best practice advice
Many satisfied references
