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Supporter Microsoft Dynamics 365 Business Central

Your tasks

  • Acceptance and processing of support requests

  • Monitoring support requests

  • Supporting our customers via telephone and remote maintenance

  • Escalation of unresolved inquiries to downstream organizational units

  • Organizing and conducting training courses

  • Participation in the maintenance of documentation

What are you bringing with you?

  • Experience with ERP products, preferably with Dynamics NAV / Dynamics 365 Business Central

  • Completed basic commercial training, further commercial training or training as a business IT specialist

  • Experience working with a ticket system

  • very good knowledge of German, good knowledge of English

  • Qualities such as strong communication skills, reliability, friendliness and service orientation

  • an independent, organized and solution-oriented way of working

  • Enjoy doing good work together with the support team and supporting our customers

  • Enjoy active customer contact

Vorteile Jobs
SACHBEA - Vorteile

your advantages

40 hour week and 5 weeks vacation or 41-hour week and 6 weeks of vacation - the choice is yours.

Equal pay:What gender you are doesn't matter to us. We pay everyone fair wages

Excellent prospects: We offer a variety of internal courses and support you with external training and further education.

How we get you on board

Flexible

We offer you flexible working hours and part-time models, as well as the opportunity working regularly in the home office.

Holidays

You have the choice: 6 weeks of vacation with a 41-hour week or 5 weeks of vacation with a 40-hour week. You can Shop for additional holidays without any hassle.

Home office

You can work from home for up to 3 days to better organize your private life.

Initial and continuing education

We offer a variety of internal courses and support you with external training and further education.

Success bonuses

We also reward good performance. Anyone who achieves the set goals receives a bonus at the end of the year.

occasions

Events like the motorbike excursion bring variety to everyday working life, promote cooperation and strengthen the working atmosphere.

Vacation for parents

You are entitled to 2 weeks of paid paternity leave. As a mother you have 14 weeks vacation.

Top social benefits

With us you have above-average insurance coverage. We will also cover your daily sick pay in full.

Anniversary bonus

We celebrate loyalty: That's why you receive a gift every 3 and every 5 years for your loyalty in the form of money or vacation - you decide.

Kennnlernen - Jobs
De_Jesus_Sousa_Lucas.jpg

Lucas DeJesus Sousa

Do you still have questions? Or would you like to come over for a coffee?

Submit an application as a supporter for Microsoft Dynamics 365 Business Central 

We prefer applications submitted directly by applicants and not by recruiters.

Motivationsschreiben
Arbeitszeugnise
Lebenslauf
Diplome/ Zertifikte

Danke! Wir melden uns.

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