Project description
The company Digitalparking AG, as a service provider of parking systems, relies on the ERP industry solution for service-oriented companies from Logico.
All service orders are scheduled via the electronic scheduling board. The service technician works online or offline with an Android tablet with a SIM card. He sees his assigned orders and is supported by the integrated route planning. In offline mode, the system automatically synchronizes with the next server connection.
After completing the order, the service technician records the time spent on the service order and adds the items used, which he can select from the ERP system's item master. If the customer is on site, he can view his report electronically and approve it for invoicing, after which the invoice is printed and sent at the headquarters.
Products used
ERP solution for service-oriented companies
satisfied customers are the guarantee for the economic success of every company. In order to achieve this goal, professional service management is essential. Microsoft Dynamics 365 for service-oriented companies offers the possibility of efficiently recording all customer-relevant information along the entire process chain and avoiding multiple entry of data.
Document management
Whether email, invoice, contract, music, video or drawing, you can now archive all files in one system in an audit-proof manner! DMS for 365 BC/NAV integrates your files into the Microsoft Dynamics 365 Business Central system - very easily and extremely cost-effectively via an add-on (extension). The solution has been certified by Microsoft and carries the Certified for Microsoft Dynamics (CfMD) label.
Time & Operational data collection
Dynamic TimeSafe is a 100% integrated and certified extension / extension in Microsoft Dynamics 365 BC. With Dynamic TimeSafe you can efficiently and automatically control flexible Swiss working time models - such as individual flexitime, overtime regulations and the associated requirements for the correct management of working hours.
Mobile service
Mobile service with MobileNAV makes your Microsoft Dynamics 365 Business Central / NAV solution mobile. The solution enables your mobile employees to have all relevant information from Microsoft Dynamics 365 Business Central / NAV available anywhere and at any time (online or offline). Be it in logistics, assembly/customer service or sales.
What do our customers say?
Beat Bachmann, Team Leader Administration, Digitalparking AG
«With the industry solution for the project business, the projects have become transparent. The scheduling of service technicians has been significantly simplified and the double entry of service reports has been eliminated. This makes us more flexible and saves a lot of effort.”
