Satisfied customers are the guarantors for the economic success of every company. To achieve this goal, professional service management is indispensable. Microsoft Dynamics 365 for service-oriented companies offers the possibility to efficiently capture all customer-relevant information along the entire process chain and to avoid multiple data capture. The service technician has access to all customer data important to him. With the mobile solution Mobile NAV, the service process in your company can be further optimized.
Automated contract management
With the integrated industry solutions based on Microsoft Dynamics 365, you can easily and efficiently capture and manage all maintenance, servicing and service contracts. The periodic invoicing as well as the planning of recurring maintenance tasks can be triggered automatically.
Best service for the customer
Extensive customer and object data, integrated contract management, efficient ticket handling with clear resource planning and extended warehouse functions (such as technician/service vehicle/warehouse) support you in your daily business. This enables you to act more efficiently and increase customer satisfaction.